If you own a Ryobi pressure washer and bought it in Canada between mid-2017 and mid-2024, you’ll want to check the model number before your next use. Health Canada announced a recall on August 28, 2025, affecting roughly 16,000 units sold nationwide, though officials confirm no incidents have been reported in this country so far. The fix is free, and the company will send you everything you need by mail. Here’s what to look for and how to act.

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Models Recalled: RY142300, RY142711VNM ·
Units Sold in Canada: 16,000 ·
Incidents in Canada: 0 reported ·
Hazard: Projectile risk ·
Recall Date: August 28, 2025

Quick snapshot

1Confirmed facts
2What’s unclear
  • Receipt requirements for claims — official guidance states none required, but documentation may streamline the process
  • Exact Canadian repair turnaround times have not been published by TTI
3Timeline signal
4What’s next
  • Free capacitor replacement kit shipped to Canadian owners who register (RYOBI Recall Support CA)
  • Proof of purchase not required — Health Canada confirms no-barrier remedy for all registered owners (Health Canada Recall)
Field Detail
Recall Authority Health Canada & CPSC
Date Announced August 28, 2025
Units in Canada 16,000
Hazard Type Projectile
Remedy Repair or replacement

Which Ryobi pressure washers were recalled?

Two models are caught in the recall: the RY142300 (rated at 2300 PSI with 1.2 GPM flow) and the RY142711VNM (rated at 2700 PSI with 1.1 GPM). Both are electric pressure washers finished in green, featuring a spray nozzle, a detergent tank with a blue cap, accessory storage on the body, and “RYOBI” printed across the front panel.

Canada-specific serial number ranges differ slightly from the US recall. The RY142300 covers EU17121D010001 through EU20256N180999. For RY142711VNM, the affected ranges are LT21403D070001 through LT22046N090714 and RG21411D010001 through RG23182N999999. The serial number sits on the data plate attached to the side of the motor housing — flip the unit on its side to find it.

The implication: even if you bought the unit secondhand or received it as a gift, the serial number alone is sufficient to claim a free repair kit.

Sales details in Canada

Approximately 16,000 units rolled out across Canada from July 2017 through June 2024, sold primarily at Home Depot and Direct Tools Factory Outlet stores, with online purchasing also available through those retailers. The units were manufactured in China and Vietnam by TTI Outdoor Power Equipment, based in Anderson, South Carolina.

What are the common problems with Ryobi pressure washers?

The recall traces back to a single component failure: the capacitor inside the pressure washer can overheat and burst. When that happens, parts get forcefully ejected from the unit — a projectile hazard that Health Canada warns poses a risk of serious injury to the user or anyone nearby.

Reported incidents

As of August 20, 2025, Health Canada had received no reports of incidents or injuries in Canada connected to these models. The US picture is different: the CPSC logged 135 reports of overheating, 41 capacitor explosions, and 32 injuries including cuts, fractures to the hands, face, and eyes.

Why this matters

The Canadian zero-incident record is encouraging, but the capacitor defect does not improve with age. Units manufactured as recently as May 2023 could fail at any point — the recall exists precisely because the hazard is still live for every unit in Canadian garages and shed.

How to claim the Ryobi power washer recall?

Step one is straightforward: stop using the washer immediately. Do not attempt to run it even for a test. Then head to the RYOBI Canada recall support portal and register your unit. The form requires your name, email address, phone number, mailing address, and province — no purchase receipt needed.

Contact instructions

TTY Outdoor Power Equipment (the manufacturer) offers a toll-free line at 800-597-9624, staffed 9 am to 5 pm Eastern time, Monday through Friday. Alternatively, complete the online form at the RYOBI Canada recall support page, which is the preferred channel for Canadian residents.

What you receive

The free remedy includes a replacement capacitor, shipping at no charge, and printed installation instructions. TTI will mail the kit directly to your registered address. No service centre visit is required in most cases — a competent handyperson can install the replacement following the included guide.

The upshot

RYOBI explicitly states proof of purchase is not required. The company cannot deny a repair kit to an owner who registers, regardless of whether they have a receipt, a gift receipt, or nothing at all — the unit’s serial number is the only verification the manufacturer needs.

What should I do for the Ryobi pressure washer recall in Canada?

If you are uncertain whether your unit is affected, the quickest path is to locate the serial number. It is printed on the data plate affixed to the side of the motor housing. Match it against the ranges listed above, or visit RYOBI Tools Recall Notices and use the online serial checker if one is available.

Immediate actions

  • Unplug the unit and store it out of reach of children and pets until repaired.
  • Do not use the washer for any cleaning task, even a light one.
  • Register your claim online or call 800-597-9624 to request the free repair kit.

Official resources

Three official sources carry the full recall detail: the Health Canada recall page, the RYOBI Canada recall support portal, and the Home Depot Canada recall notice (PDF). The Health Canada page also hosts the Consumer Product Incident Report Form for anyone who wishes to file a safety report.

Legal note

The Canada Consumer Product Safety Act prohibits redistributing, selling, or giving away recalled products in Canada. If you plan to dispose of a non-working unit rather than repair it, you must render it inoperable first — do not pass it to a neighbour, sell it at a garage sale, or list it online.

Timeline

The pressure washers were manufactured between March 2017 and May 2023. Retail availability in Canada ran from July 2017 through June 2024 — a sales window of roughly seven years. Health Canada’s incident database showed zero Canadian incidents as of August 20, 2025, ten days before the recall was formally announced on August 28, 2025, in a joint action with the US CPSC and Profeco in Mexico.

Date Event
March 2017 Manufacturing began
July 2017 Sales started in Canada
August 2025 Sales ended in Canada
August 20, 2025 Health Canada incident cutoff — 0 Canadian reports
August 28, 2025 Recall announced jointly by Health Canada, CPSC, Profeco

Confirmed facts and open questions

  • Models RY142300 and RY142711VNM are included in the recall
  • 16,000 units sold in Canada between July 2017 and June 2024
  • Health Canada confirmed zero Canadian incidents as of August 20, 2025
  • Free repair kit available — proof of purchase not required
  • Sold at Home Depot and Direct Tools Factory Outlet across Canada
  • Joint recall with Health Canada, US CPSC, and Profeco (Mexico)
  • Whether repair kit delivery times have been published by TTI for Canadian addresses
  • Whether TTI will honour claims for units purchased second-hand without a serial number match in the registry

“The pressure washers’ capacitor can overheat and burst, causing parts to be forcefully ejected, posing a risk of serious injury from impact to the user or bystanders.”

— Home Depot Recall Notice

“As of August 20, 2025, the company has received no reports of incidents or injuries in Canada.”

— Health Canada Recall Notice

Related reading: RBC Insurance Phone Number for Claims

Additional sources

meyers-flowers.com, topclassactions.com

This pressure washer recall echoes recent Ryobi concerns, including the lawn mower recall affecting over 245,000 40V cordless mowers due to fire hazards.

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Frequently asked questions

How do I check if my Ryobi pressure washer is part of the Canada recall?

Locate the serial number on the data plate attached to the side of the motor housing. Match it against the Canadian ranges: RY142300 covers EU17121D010001 through EU20256N180999; RY142711VNM covers LT21403D070001 through LT22046N090714 and RG21411D010001 through RG23182N999999. You can also register the model number on the RYOBI Canada recall support portal and the manufacturer will confirm.

What is the projectile hazard with these Ryobi models?

The capacitor inside the unit can overheat and burst, forcibly ejecting parts. The US CPSC documented 135 overheating reports, 41 capacitor explosions, and 32 injuries including cuts and fractures to hands, face, and eyes. Health Canada had logged no similar incidents in Canada as of August 20, 2025.

Where can I find the RYOBI Canada recall list?

The official Health Canada listing is at recalls-rappels.canada.ca. The manufacturer’s dedicated Canadian claim portal is at ryobitools.com/pages/recall-support-pressure-washer-ca.

Do I need a receipt to claim the Ryobi recall?

No. Proof of purchase is not required. RYOBI has confirmed that any owner can register for the free repair kit using the serial number of the unit alone. The manufacturer will mail the replacement capacitor, shipping, and installation instructions directly to the registered address.

How many Ryobi pressure washers were recalled in Canada?

Health Canada and the CPSC list 16,000 units sold in Canada. The global recall covers approximately 780,000 units total, with 764,000 in the United States and 16,000 in Canada.

What retailers sold the recalled Ryobi pressure washers?

Home Depot and Direct Tools Factory Outlet sold the units in Canada, both in-store and online. The products were priced between $300 and $400 at the time of sale.

Has the Ryobi pressure washer caused injuries in Canada?

Health Canada reported zero incidents or injuries in Canada as of August 20, 2025. The US counterpart recorded 32 injuries across 135 overheating reports and 41 capacitor explosions before the August 28, 2025 announcement.